LoyJoy transforms customer relationships into chatbot dialogues, automated and emotional. Chatting dominates our screen time. LoyJoy brings companies together with their customers in this channel. Our toolset offers ready-made, customizable chatbot processes from lead winning to loyalty. The toolset is based on our flexible BPMN process engine. Our "Everywhere Instant Messenger" runs on the Web & Social Media. Customers can immediately start the dialog, without download, without installation.